Effective September 22, 2025
"Law" means applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA).
"Mobile Application" refers to the FATHOM APP software (with all updates and improvements), designed to run on smartphones, tablets, smartwatches, and other devices.
"Personal Data" means a set of personal and/or non-personal information about the User, provided by the User or automatically collected by the App or third parties.
"Policy" means this Privacy Policy of the FATHOM APP (with all updates and changes).
"User" means any individual or legal entity that has downloaded and/or activated the FATHOM APP on their device.
"User Agreement" means the Terms of Service governing the use of the FATHOM APP. By using the App, the User accepts these terms.
"Controller" means the entity that owns exclusive rights to the FATHOM APP.
Fathom Technologies, Inc.
Address: 320 Richmond St E, Toronto, Ontario, M5A1P9, Canada
Contact: [email protected]
"Cookies" means small files stored on the User’s device to improve the App’s functionality and personalize content.
This Policy applies exclusively to Personal Data obtained from the User in connection with the use of the FATHOM APP.
By installing or activating the App, the User agrees to this Policy and consents to the collection, processing, retention, and storage of Personal Data.
If the User does not agree, they must immediately stop using the App.
User rights under data protection laws:
1) to obtain information regarding processing purposes, methods, and recipients of Personal Data.
2) to know the storage period of Personal Data.
3) to request correction or deletion of Personal Data.
4) to file complaints with supervisory authorities.
5) to exercise other rights provided by law.
Non-personal data:
- Traffic information, logs, analytics.
- Device information (model, OS, browser, IP).
- Location data (if permission granted).
Personal data:
- Name, date of birth, gender.
- Contact details (email, phone).
- Profile photos, voice, video, and memories.
- Family tree data and relationships.
- Account activity, messages, and uploads.
- Payment information (processed via Apple Pay, Google Pay, or banking systems).
Cookies: The App uses functional, statistical, and third-party cookies for analytics, personalization, and advertising.
To access certain features, Users may be required to complete identity verification by uploading a photo within the App. Photos are stored securely and deleted within 10 days after verification is completed.
Verification data is processed only by Fathom Technologies, Inc. and is not shared with third parties.
Personal Data is processed for the following purposes:
1) To provide and improve the App’s functionality (AI Avatars, Family Tree, Bucket List, Funeral Planning).
2) To personalize content and analyze user preferences.
3) To process payments and prevent fraud.
4) To ensure technical support and troubleshooting.
5) To comply with legal obligations.
6) To conduct statistical and research activities.
7) For any other purposes with the User’s explicit consent.
We may share Personal Data with:
- Hosting providers, analytics platforms (e.g., Google Firebase).
- Payment providers (Apple Pay, Google Pay, banks).
- Legal authorities when required by law.
All third parties must comply with strict data protection obligations.
The FATHOM APP may display personalized content and offers. Users can opt out of targeted advertising in device settings or by contacting us.
Users can submit requests regarding their Personal Data by contacting:
Email: [email protected]
Requests may include:
- Access or copy of stored data.
- Correction or deletion of data.
- Objection to processing.
Data is stored as long as the account remains active. Upon account deletion, all associated Personal Data is erased or anonymized, except where retention is required by law.
The App is not intended for children under 13 (or under 16 in the EU). We do not knowingly collect data from minors. If a child’s data is discovered, it will be deleted immediately.
We implement encryption, secure servers, and access controls to protect Personal Data. However, no transmission over the Internet is 100% secure, and Users share data at their own risk.
This Policy is available at: https://fathomapp.ai/privacy-policy
We may update this Policy from time to time. Continued use of the App means acceptance of the updated Policy.
Governing law: This Policy is governed by applicable international and national data protection regulations.
This Policy shall be governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising from this Policy shall be subject to the exclusive jurisdiction of the courts of Ontario, Canada.
Notwithstanding the foregoing, if you reside in a jurisdiction that grants you additional rights or protections under its data protection laws (such as the European Union, United Kingdom, California, or other regions), those rights shall also apply.